YOUR COMMENTS

Pete from Deerfield:

Let 'em go. They've overdosed on PSNH and Unitil Kool-Aid. Only utility employees, contractors, their families, their friends and idiots fail to complain when they get socked with high utility rates and get poor emergency planning and poor service in return.
- Dennis Herrick, East Hampstead

Thank you so much, PSNH, for restoring the power so quickly!
- Janet, Newport

Good points, Cathy. How was your Saturday, down there, by the way?

Glad to hear you live off the money your man earned, in a warmer place. Was he like a lot of the journeymen guys, and gals, who make their money traveling to these outages? Sort of how you got fed, huh?

But nobody is bad-mouthing the hours and toil, sometimes the word 'hero' is properly applied to these efforts, to your man or those who, at the hands-on level, work to restore the vital things.

Some of them even know how much crap constitutes the infrastructure. But their mouths are shut because their livelihood (and their wives) depend on it.

But don't boil your blood, Cathy, until you see things for what they are. Come on up, and experience it for yourself.

The point, up here, is the state people and the organizational people - you know, those who don't have to or want to go really deal with these things but sure want to be sure their pensions are funded - are not doing a good job.

But they sure are working hard to keep those jobs.

Meantime, people really suffer and sometimes die. Not your problem, though. You're warm, because your blood boils.

There are words for people like you. Pick one.
- RP, New Boston

Cathy,It is not up to the home owner to put in a generator for the electric company.It is up to them to keep lines trimed and tree branches off them.If they think they can slack off because many are putting in a generator sadly mistakened,they are doing this just to be safe not to cover the butt of PSNH...We pay the highest bills in the nation and the service charges are more then the KW hours used,put the money to good use before they have another ice storm or something worse,.
- Charlie Brown, Northwod

I live in Deerfield also, and fortunately probably do not know Pete. While psnh is not my favorite company (I am from Pa and used to hydroelectric rates, which are considerably cheaper), I do believe they did the best job they could under the circumstances. Shame on you, Pete.
- Sam, Deerfield, NH

Outstanding job PSNH!!!
- David, Surry

I don't care where you live, there are ways to prepare for losing power.

This is NH. As much as I want to believe Al Gore, it will be very cold, windy and snowy this winter! So be prepared!

Stop crying.
- John, Dover

To pete in Deerfield, you make my blood boil! Have you NO IDEA how hard the PSNH people work during these storms? 20+ hrs a day for 3-4 days sometimes. My husband did this work for over 30 yrs and I would not see him for days. If, as you say, "it always happens" in your area then PREPARE yourself and INVEST in a GENERATOR! If you choose to live out in the boonies that is your choice. KNOW that city areas, hospital areas and densely populated areas are going to be the first to get their power restored. GROW UP AND SHUT UP! Had to get that off my chest.
- Cathy, NMB, SC

pete, deerfield

Sorry you lost your power.. But really... A poor job ? Massive wind storm hits the state... Thousands loss power and its restored with in hours... and thats a poor job? I lost power too but I still saw a good number of PSNH trucks out there very quickly after the wind started tearing down lines.

And welcome to New Hampshire. We have Weather!!! Weather causes power to drop. PSNH isnt cutting power.
- Chris, Goffstown

Good job PSNH! Thank you!
- Mark, New Durham

For most of the day, we'd hear a boom sound in the distance, until about 5 or 6PM Sat night. Was that related? It was like thunder, far off.
- pt, hooksett

Thanks PSNH for a poor job once again.
Every time a fly has gas we lose power.
The 3rd Highest rates in the country. And this is the service we get.. You could at least have someone answer the phone.
- pete, deerfield

Thank you to all the linemen and customer service reps who left their families on a holiday weekend to attend to customer outages!
- M., Bedford

Our lights dimmed a couple times but we never lost power which is a testament to something.
Not to nitpick but the article probably means Rt 3 from Bethlehem to Pittsburg instead of interstate 93.
- Dave, Berlin

It doesn't take a rocket scientist, but it does take something more than a politician or a PR rep, apparently, to figure out the dependency - and corresponding helplessness - of the average consumer when the lights go out and the heat goes off.

And the basic question and problem: if and when they might come back on.

Aside from all the snooty "I have a generator and I have a woodstove and you gotta be prepared or you can't expect to live here;" which in a flash of their real brain power dismisses the fact that the majority of the population has reasons they can't use or install these things; there is the simply being left in the dark.

Meaning you can't turn on the TV to get the news. Next best thing is the radio - little battery run ones are still around and are cheap, or in the car.

But if the information is not getting on the air, it's not getting getting out.

It's not. And sorry, nuclear war buzzers going off on your TV well after the fact, and/or for most the event is over, with announcements of a "civil authority" are not reaching the target in a timely manner.

The method should be that when the persons seeking what they need to know are trying, they should be able to get it; through means made available (immediate dedicated information flow) via a means available (battery powered reception).

Communication and timely information should be at the first level of response, not the last.

The truth, as fast as it can be. Not platitudes, the facts as they are known. Do I need to further explain why? Or how?

The means are there. The organization and the brain power is not.
- RP, New Boston

Great job PSNH! Your call taking center is amazing! I work for a local Police department and called them many many times yesterday and was met with a very warm voice who sounded happy to help!

Nice job to the crews who were out there as well! You all dont get enough credit!!
- Chris, Goffstown

Thank you, PSNH, for restoring our power so quickly!
- Em, Nottingham