Cindee Tanuma knows how to keep her volunteers happy
MANCHESTER - If you run an agency that's dependent on volunteers, as does Cindee Tanuma, you have to know how to keep them happy.
You do so by giving them choices, said Tanuma, executive director of Community Caregivers of Greater Derry. Her agency links up 460 volunteers with 340 elderly, disabled or otherwise incapacitated people who need help with shopping, doctor visits, housekeeping, companionship and other tasks.
'It's all about giving them enough options, finding something to intrigue them,' Tanuma said about her volunteers.
If it's done correctly, the volunteer feels as if Community Caregivers is doing him a favor, she said.
'It's all about how you spin something,' Tanuma said.
As 32, Tanuma has years of experience as a volunteer. She took off a year after high school to travel and sing with Up With People. Once out of college, she trained with Americorps to be a volunteer coordinator.
She's been at her current job for eight years, about six as the executive director. Along with her job and her family - which includes a 2-year-old - Tanuma finds time to volunteer herself.
She helps to find and deliver slightly used furniture and other home goods to refugee families in Manchester.
'We've delivered everything from king-sized beds, to bureaus to televisions,' she said.