action:article | category:NEWHAMPSHIRE1408 | adString:NEWHAMPSHIRE1408 | zoneID:42
April 17. 2013 9:58PM

Bedford's updated dispatch center adds new functions


The new communications center at the Bedford Public Safety Complex will allow for more robust and seamless communication between various public safety agencies. (HENRY METZ/Union Leader Correspondent)
BEDFORD - Public safety officials Tuesday unveiled the new dispatch center at the police department that will make previously cumbersome communications among various local and state agencies much smoother.

The center will combine the communications functions of the EMS, fire and police departments, and will also allow public safety officials in Bedford to communicate seamlessly with officials in Goffstown and New Boston.

"This involved a lot of federal money from Homeland Security," said police Lt. Scott Plumer. "We're able to now be a backup (communications center) for a lot of regional agencies."

Plumer said money for the communications center came from a $154,000 New Hampshire Homeland Security grant coupled with a $154,000 appropriation from the town's capital improvement program fund.

The ability to change frequencies is a major benefit of the center. "Whereas before we only had one frequency," said Plumer, "now we're able to communicate with other jurisdictions simply by changing frequencies."

Communications specialist Al St. Aubin said the center also gives him and other communications specialists within the department the ability to perform multiple functions simultaneously.

When a 911 call comes in, the system can automatically determine whether it's a land line or, if not a land line, it can determine the location of the cell tower closest to the caller. It also enables information to be communicated regarding outstanding warrants or the status of a driver's license. The system will also incorporate a Google mapping link that will allow police and fire officials out in the field to pinpoint specific locations in an emergency.

The system also provides communication specialists the ability to have video surveillance of every important area in and around the public safety complex, and to lock holding cell and other doors within the police department remotely.

The Homeland Security money and the CIP appropriation are also paying for repeater towers to be relocated and added to the communications network. Plumer said the repeater tower at Macy's on River Road will be relocated to the top of the Station Road cell tower, and a second repeater will be located on Route 101 east, atop the cell tower across from Bedford Fields. A third will be located at the New Boston Air Force Tracking Station.

Each of the repeaters will have what are called "microwave links," allowing for "direct communications without interruptions," explained Plumer.

Police Chief John Bryfonski said the network will allow for "much more robust communication" among multiple public safety entities. "It's a step from the 20th Century to the 21st Century," Bryfonski said.



hmetz@newstote.com

 Coming Bedford area events

    SHARE EVENTS FOR PUBLICATION, IT'S FREE!

 
Arts & Entertainment
Family, Community and Culture
Outdoors, Sports and Recreation

Contact Information

The Bedford Bulletin
100 William Loeb Drive
Manchester, NH 03109

Ph: 603-206-7800
Fax: 603-206-7801

Circulation
Neighborhood News publications can be found at a newsstand near you here.

News, Obituaries, & Social Announcements
editor@yourneighborhoodnews.com

Sports
sports@yourneighborhoodnews.com

Christine Heiser, Executive Editor
cheiser@yourneighborhoodnews.com
Ph: 603-206-7811

Advertising
Email ads to art@yourneighborhoodnews.com
Classified advertising: 603-669-1010
Display advertising: 603-206-7800 x264

Rate card | Ad Order | Credit application

Calendar Listings
Please use our online form at www.nh365.org

 New Hampshire Business Directory

  

    ADD YOUR BUSINESS TODAY!