iPhone repairman enjoys being the boss, chatting it up in Bedford
Chad Johansen, 20, of Bedford, repairs a cracked iPhone screen. The young entrepreneur founded NH iPhone Repair about a year and a half ago, and business is flourishing. (SUSAN CLARK PHOTO)
Today, the 20-year-old entrepreneur has a startup business repairing iPhones and iPads. Johansen founded his business, NH iPhone Repair, about a year and a half ago and works out of his family home in Bedford — right on the kitchen table.
"I was amazed at how quickly it took off without advertising, and by word of mouth," he said. "I offer the cheapest prices in the area, quick repairs in about 30 minutes, same day, and a lifetime warranty on any of my repairs. If anything goes wrong with my repair, I replace it."
"It takes 37 little steps to change the screen," said Johansen, as he moved different-sized screws onto a template showing their proper location on the iPhone.
"He was awesome to work with. He got back to me right away. It's so much cheaper than the places in the mall, and a lot faster," Meskie said. "I'd definitely go back, and I recommend him."
"When my wife broke her phone the first time, I went to Google New Hampshire iPhone repairs and found his website, which is professionally done," said Martinello. "He scheduled us right in. I brought a coffee and a book, and waited. It took about a half hour to 45 minutes, and it looked like new."
"We have two iPhones and two iPads so I'm sure we'll be back," Martinello said.
"They make everything replaceable. If you get it fixed, you can sell an old iPhone4 for 200 to 300 bucks, and that can pay for your iPhone5," he said.
"There's never a repair that's too big. Why go out and get a new one when you can get it fixed for a quarter of the price?" he said.
"There are a lot of options out there, but I am one of the only companies that do the repair with the customer sitting right there, watching their device being repaired while chatting it up," he said. "It adds to the fun experience of it."
"There's a mini TV screen underneath and you don't want to be throwing them into a landfill," he said.
He's always had a knack for business. As a Bedford High student, he was instrumental in starting the school's store, The Dog Pound.
He's not sure what path he'll take after college; it depends on where his iPhone repair business takes him.
You can contact Johansen at 545-7867, or visit his website, NHiPhoneRepair.com.
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