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YWCA: There is always some risk
She said there isn't a crisis center that hasn't had to go into lockdown at some point.
But, she said: "I think we can have them feel safer." A counselor with six years of experience was in the room with Savyon and his son, Joshua, at the time of the shooting. "He witnessed the child homicide," said Zulauf. The counselor fled the room and was unhurt, but is undergoing counseling, she said.
The staff reserves the right to search all items brought into the center.
Zulauf said she couldn't answer some questions about the procedures followed with the Savyons because she had not had an opportunity to debrief the staff on duty, saying they had been interviewed by authorities Sunday.
Zulauf said someone is supposed to be monitoring the video as it is recorded, but couldn't say if someone was doing that Sunday.
Zulauf said there was another visitation and a child exchange underway at the time of Sunday's shooting. There are between 20 and 30 families who use the center, most on the weekend.
The counselor who was with the father and son is one of five at the center; counselors are required to be in the room with the parent and child or children at all times during a fully supervised visitation.
"We were doing what we could," she said. If staff sees something like an email with threats, police are notified, she said.
"This man was determined," she said.
Asked about the impact of budget cuts on the visitation and exchange program, which according to information on the YWCA website is funded by grants, Zulauf said: "It's a mix of funding."
There are two exits, so parents avoid contact during an exchange or visitation, and there are very specific rules about arrival times and other aspects of the program, Zulauf said.
"Families are trying to confirm for this weekend," Zulauf said.
She said the YWCA provides services to almost 3,000 domestic violence victims each year.
She said the YWCA is working closely with Manchester Police and the Attorney General's Office, and hopes to reopen later this week.
Zulauf urged anyone in need of domestic violence-related services to call the statewide domestic violence 24-hour hotline: 1-866-644-3574, because it is being staffed.
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