Questions piling up for Fuller Oil
“We are fielding complaints,” said Senior Assistant Attorney General James Boffetti, who heads the Consumer Protection and Antitrust Bureau.
Boffetti said Monday that when tax liens were placed against Fred Fuller by the Internal Revenue Service in 2012 for $2.8 million in unpaid income taxes, the consumer protection office requested information about Fuller’s personal holdings. The state was satisfied that Fuller had adequate resources to meet the demand, Boffetti said.
“We’ve had weather issues before,” she said, and oil was delivered.
“We finally got hold of Rockingham Oil,” she said, and were able to get a delivery to the friend’s home.
Bedford resident John VanUden said he called on the 40th day after his Nov. 15 automatic delivery. After repeatedly trying all the numbers for all the Fuller company locations, he was finally able to reach a person.
Then, to his surprise, he said: “(Fuller) came here at 5 p.m. last night (Sunday).” But there was only room in the tank for 87 gallons, because VanUden had already bought oil from another dealer to avoid running out. “Fred Fuller should reimburse me,” he said.
Boffetti said there is really no protection for pre-buy customers in state law, which he called “an inadequate statute.”
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