Douglas Glennon likes helping others take the next step
BARRINGTON — While his "ultimate passion" is to help small businesses stay competitive, Douglas Glennon feels giving his time to those who help others makes a larger impact on the community.
Glennon, 39, who runs a software-consulting business out of his home on Old French Mill Road, said he believes sharing and helping others take the next step are keys to personal and professional growth.
Nonetheless, he said it's a challenge to expand business "while maintaining the right personal touch and availability that my clients have come to expect."
Glennon said he tries to empower his customers – businesses both large and small – to manage their own websites. That way, he said companies can focus on business and "not have to rely on coming back to me to make continual updates which saves them a lot of money in the long run."
"It's difficult to compete in the ‘build-your-own-free-website-in-one-night' era," Glennon said, adding he doesn't try to convince someone to buy something more than they need.
While this may steer some business away, Glennon said most people appreciate the honesty, which promotes a sense of community.
Glennon's wife, Kelly, said he is passionate about working with small, local businesses, including family run insurance companies and law firms.
"His goal is to provide small business owners with a Web presence that will help them compete with ‘big box store' competitors – all within a budget that is reasonable for them," she said.
On top of that, Attorney Mike Bolduc of Dover said Glennon annually selects a nonprofit organization to help and provide free assistance or IT support at a discounted rate.
Once he selects a project, Glennon said the biggest challenge is managing his time between family, work and helping others.
For his latest project, Glennon said he's been collaborating with the Rotary Club to help "a small group of teachers showcase the good that students do."
"It's been fun – we're going to launch it soon," Glennon said.
Bolduc, who previously served as chair with the Greater Dover Chamber of Commerce, said Glennon's service helped the organization flourish despite having staff shortages and transitioning to its current location in the past few years.
"Not only did he step up, but be went above and beyond," Bolduc said, adding Glennon, who was the vice chair, ensured the chamber's website was up to speed, kept track of emails, posted updates on Twitter and helped organize efforts at the main office to ensure programs continued.
Glennon, who is finishing his year-long tenure as chair of the board for the chamber, said he was just one of the members who helped during the transition.
"There were a lot of gaps to fill," Glennon said.
Meanwhile Glennon continued to serve on a variety of committees and groups.
Since joining about nine years ago, Glennon said he revels in the challenge of continuing to serve on the chamber's Government Affairs Council, which allowed him to discuss parking issues with city officials and to lobby or testify before state legislators about a health care plan for chamber members.
Glennon said he truly enjoyed his time on the Cocheco Arts Festival Committee. He added he began volunteering in 2004 and eventually served as chair from 2007 to 2011. He remains impressed with how much the Cocheco Arts Festival has expanded and strives to bring new acts to the city. He added they always tried to create a new experience that the community could share.
"There's nothing better than sitting outside, listening to music," Glennon said.
In addition to his time on the board and the various committees, Glennon, his wife and their son J.D. "volunteer at just about every community event Dover puts on," according to Molly Hodgson, who currently serves as executive director of the Greater Dover Chamber of Commerce.
"Doug is somewhat shy and reserved initially and is very humble about the work he does in the community," Hodgson said, adding he is continually seeking opportunities to grown, learn and evolve.
"He will admit to being wary of public speaking but never once backed down from challenging himself beyond his comfort zone in addressing hundreds of people at the chamber's annual dinner and other events during his tenure as chair."
"He is also our ‘go-to guy' for all our IT needs here at the chamber. With very limited resources and knowledge, we count on Doug as our volunteer in-house IT guy," Hodgson said, adding Glennon also helped develop the chamber's information technology manual "to ensure that we operate in a secure way."
"Doug cares deeply about everything he gets involved with and has been a super contributor to the chamber, his peers on the board and our members," Hodgson said.