On Friday, Jane O'Toole described the moment she heard the offensive remark on CNN. "And very loud, well, we heard someone ask Mr. Copeland if he watched a local TV show called Chronicle and he piped up and said no, I don't watch TV because every time I do all I ever see is that f-ing ‘N-word,' which was an obvious poke at Obama," O'Toole said. "It was extraordinarily loud. It wasn't like we were listening in on a quiet conversation. It was loud and just reverberated through the restaurant."