action:article | category:NEWS03 | adString:NEWS03 | zoneID:67
Amber Blackman

Amber Blackman

Dec 4, 2014

Fugitive of the Week Jonathan Benedict


Jonathan E. Benedict

Oct 30, 2014

Darrell Cook

Darrell W. Cook

Oct 2, 2014

Michael Polchies


Michael Polchies

Sep 25, 2014

Home » News » Crime

July 16. 2014 8:22PM

Internet scam targets E-ZPass users

CONCORD — If you have received what appears to be an email from E-ZPass, saying you owe a missed toll, do not click on the link in the email.

It’s an Internet “phishing” expedition by scammers trying to fool people into giving out their bank account numbers.

The phony emails are even going to people who don’t have E-ZPass accounts. That’s because they don’t come from E-ZPass, which never sends emails about tolls missed. Those invoices come via snail mail, through the U.S. Postal Service.

New Hampshire Transportation Department spokesman Bill Boynton said Wednesday that he’s been hearing about such emails, that are awkwardly worded, for several weeks, and and there is a warning about them on the NH E-ZPass website.

But Boynton said the scammers aren’t limiting themselves to Granite State residents. “It appears to be widespread,” he said, with his department hearing from other states. An Internet inquiry for “E-ZPass scam” brings up stories from just about every state where E-ZPass is used.

One of the Granite Staters who received such an email, Stanley Chapman, said it looked official, with the recognizable purple and black E-ZPass logo. It said:

“Dear customer,

You have not paid for driving on a toll road. This invoice is sent repeatedly,

“Please service your debt in the shortest possible time.

The invoice can be downloaded here.”

The word “here” was a link, which Chapman did not open. He was immediately suspicious, because he couldn’t imagine how he could have done so since he keeps his account up to date.

He was also suspicious because of the return email: He called the NH E-ZPass toll-free number and found out the email was a scam.

The key to safety is not clicking on the “here,” which can enable the scammers to load malware onto your computer and ultimately access a bank account.

Chapman said he could understand how someone could have found his email. “It must be floating out there,” he said, but he wanted to be sure the scammers hadn’t hacked a server somewhere and were able to access his bank account.

Boynton said: “It’s not specific to E-ZPass customers.” He said scammers send out many emails, not worrying about whether the recipients are actual customers, because they only need a few people to be gullible and click on the link. “They will try any and all angles,” he said, to net a few victims.

But he said it’s not like the situation when hackers breached retail companies’ servers. “There’s no suggestion that the (E-ZPass) systems have been compromised,” he said.

Follow us:
Twitter icon Facebook icon RSS icon
  • Whom do you think bears the brunt of the blame for the mayhem this weekend in Keene?
  • KSC students
  • 37%
  • KSC administration
  • 2%
  • Police
  • 6%
  • Visitors from out of town
  • 18%
  • A combination of any/all of the above
  • 37%
  • Total Votes: 2483

 New Hampshire Business Directory



 New Hampshire Events Calendar


Upcoming Events