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Facebook ends test that split News Feed in two in six countries

By David Ingram
Reuters

March 01. 2018 11:52PM
A Facebook sign is displayed at the Conservative Political Action Conference (CPAC) at National Harbor, Md., last month. (REUTERS/Joshua Roberts)



SAN FRANCISCO — Facebook Inc on Thursday put an end to a test of splitting its signature News Feed into two, an idea that roiled how people consumed news in the six countries where it occurred and added to concern about Facebook’s power.

The test created two streaming series of posts. One was focused on photos and other updates from friends and family, and a second was called an “explore feed.”

It was dedicated to material from Facebook pages that the user had liked, such as media outlets or sports teams.

The social media network decided to end the test and maintain one feed because people told the company in surveys they did not like the change, Adam Mosseri, head of the News Feed at Facebook, said in a statement.

“People told us they were less satisfied with the posts they were seeing, and having two separate feeds didn’t actually help them connect more with friends and family,” Mosseri said.

The test began in October and took place in Bolivia, Cambodia, Guatemala, Serbia, Slovakia and Sri Lanka. It quickly reduced website traffic for smaller media outlets, some of which had built their audiences on Facebook clicks.

The test revealed a contradiction in Facebook’s relationship with publishers, whom the social network has also courted as a source of free content, said Leonardo Rodríguez, director of digital development at Guatemala’s Prensa Libre group.

“This seemed to me like an abusive practice and shows their control,” Rodríguez said.

Mosseri said the company had also “received feedback that we made it harder for people in the test countries to access important information, and that we didn’t communicate the test clearly.” He said Facebook would, in response, revise how it tests product changes.

“I hope Facebook will have more interest in what is happening inside its test countries,” Slovakian journalist Filip Struhárik, who had earlier criticized the test, said on Twitter on Thursday.

Struhárik said news media websites are stronger now by not relying on Facebook for traffic, and he expects traffic from Facebook to fall further in the long term because of other changes to the News Feed that deemphasize media overall.

Chief Executive Mark Zuckerberg has unveiled other changes to the Facebook News Feed in the past two months to fight sensationalism and prioritize posts from friends and family.

The world’s largest social network and its competitors are under pressure from users and government authorities to make their services less addictive and to stem the spread of false news stories and hoaxes.

“Facebook will have to think about how not to erode freedom of expression, but rather to somehow set limits and protect democratic processes and people,” said Dina Fernández, editorial board president of the Guatemalan website Soy502.

(Reporting by David Ingram in San Francisco; additional reporting by Sofia Menchu in Guatemala City and Julia Love in Mexico City; editing by Chris Reese, Cynthia Osterman and Ben Klayman)


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