Keene toy firm issues a recall for plush toysBy MEGHAN PIERCE
Union Leader correspondent
May 19. 2017 12:19AM
KEENE — Douglas Company Inc. has announced a recall of three of its plush toys due to a choking hazard.
“The plastic eyes on the plush toys can detach, posing a choking hazard,” according to the recall issued by the Keene-based toy company Wednesday. “Consumers should immediately take the recalled plush toys away from young children and contact the firm to receive a free replacement product or a full refund.”
Douglas voluntarily recalled the toys under the U.S. Consumer Product Safety Commission’s Fast Track Recall process.
Douglas received two reports of the plastic eyes detaching or loosening. No injuries have been reported.
The recall includes about 25,000 of these plush toys, which were sold in specialty toy and gift stores nationwide from July 2014 to April 2017 for about $20.
A spokesman for the Consumer Product Safety Commission spokesman said Thursday that Douglas contacted the commission after receiving the reports of the eyes detaching.
“My understanding is these toys were sold at hospital gift shops and specialty toy and gift stores nationwide,” the spokesman said, as well as distributed by United Healthcare Children’s Foundation to various individuals and organizations.
“My impression is they had charitable events, and they were given out,” the spokesman said. “The remedy is a free replacement product or a full refund for the product.”
Oliver the Bear, Chewie the English Bulldog, and Charlotte the Fox model plush toys are the toys being recalled. The toys were manufactured in China.
For a refund or replacement, consumers can call Douglas at 1-800-276-4029 from 9 a.m. to 7 p.m. Monday through Friday. Retailers or other organizations with the toys in stock can call Douglas at 1-800-992-9002.
For more on the recall, visit https://douglascuddletoy.com/productrecall/.