Cloud services company Fastly apologized for a global outage that temporarily hobbled Amazon, Hulu, the New York Times and other high-traffic websites.

In a blog post Tuesday, Nick Rockwell, Fastly’s vice president of engineering and infrastructure, said an “undiscovered software bug” was triggered by routine activity by a single customer. The San Francisco company said it detected the disruption “within one minute” and restored service to 95% of the network in 49 minutes.

Recommended for you