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Timeline of Quality Inn standoff

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Quality Inn shootout

Investigators walk past the hotel room with the blown out window at the scene of the shootout at the Quality Inn in Manchester on March 28, 2019.

Manchester police emailed updates about the Quality Inn standoff throughout the night:


7:31 p.m.: Shots fired call at Quality Inn. Multiple officers on scene. Area streets closed.

8:58 p.m.: MPD SWAT officers on scene. One subject transported to hospital. Additional shots fired. Barricaded subjects inside hotel. Please avoid area.

9:15 p.m.: SWAT officers will systematically evacuate hotel as a precaution. MFD and State Police on scene.

10:03 p.m.: Evacuation ongoing. Barricaded subjects still inside.

10:17 p.m.: All guests safely evacuated. Shots heard as SWAT officers work inside hotel.

10:47 p.m.: Multiple rounds fired toward police positions outside of the room within last several minutes.

11:13 p.m.: Crisis negotiators make repeated attempts to negotiate with subjects.

11:46 p.m.: SWAT team negotiators have made repeated attempts to contact subjects.


12:26 a.m.: Crisis negotiators actively communicating with subjects.

12:50 a.m.: Multiple shots during the last 20 minutes. Attempts to contact subjects have been futile over past several minutes.

1:19 a.m.: Holding pattern. No communication during the last 30 minutes.

1:54 a.m.: No communication for the past hour.

2:21 a.m.: Additional rounds fired during past 15 minutes.

2:49 a.m.: Additional rounds being fired toward SWAT team members stationed around the perimeter.

3:19 a.m.: Subjects fired multiple rounds during last 20 minutes. SWAT officers deploy chemical agents inside hotel room.

5 a.m.: Press briefing at MPD station with Police Chief Carlo Capano. Authorities announce that Stephen Marshall died.

5:38 a.m.: Press briefing at police station complete. No resolution at Quality Inn.

6:57 a.m.: Nashua police SWAT officers have arrived. MPD SWAT will transition off scene.

7:38 a.m.: Nashua SWAT transitioned into position in some locations.

10:20 a.m.: Barricaded situation has been resolved.

12:03 p.m.: Officials announce Nashua SWAT officers made entry into first-floor room and two barricaded subjects were found dead when police enter room.


Times indicate either time of email announcement or time specified in email.

Wednesday, November 13, 2019