MANCHESTER — The Manchester VA Medical Center has increased the number of its MISSION Act urgent and walk-in care locations; there are now participating community providers in the following areas: Alton, Belmont, Colebrook, Concord, Epping, Hampton, Hooksett, Lebanon, Londonderry, Manchester, Milford, Nashua, Portsmouth and Salem.
Two weeks ago, there were ten participating urgent and walk-in care centers in New Hampshire, and now there are more than 80 within a 50-mile radius of the Manchester VAMC.
The MISSION Act has established a new urgent care benefit that allows eligible veterans to access urgent and walk-in care at participating clinics in their communities. This benefit is meant to give veterans a convenient way to get treatment for minor injuries and illnesses such as colds, strep throat and pink eye. To be eligible for urgent and walk-in care, veterans must be enrolled in the VA health care system and they must have received VA care from either a VA medical center or a community provider within the past 24 months.
An example of how this works can be viewed at youtube.com/watch?v=u3kW7Dutw3Y.
“Our aim is to provide exceptional service that encourages veterans to choose Manchester VA for their health care. Our work is to complement that care with a network of MISSION Act community care locations that cover the entire Granite State,” said Alfred Montoya, director of the Manchester VAMC. “With more choice than ever before, our work and commitment to veterans is to provide access to quality and timely care that meets their needs and is close to home.”
The Manchester VAMC is also breaking ground for a new urgent care and mental health building at the main campus, and a new VA Community-Based Outpatient Clinic in Somersworth is expected to open in September.
Prior to seeking care, veterans are encouraged to learn about their urgent care benefits at va.gov/communitycare/programs/veterans/Urgent_Care.asp.
Veterans can find a non-VA urgent care center at vaurgentcarelocator.triwest.com/locator/care.
The VAMC is not a full-service hospital and does not provide emergency care, so New Hampshire veterans enrolled with the VA are eligible for emergency care. More information on emergency care is available at va.gov/communitycare/programs/veterans/emergency_care.
New VAMC urgent care hours
The VAMC is also implementing new urgent care hours of operation this month to ensure enhanced patient safety for veterans.
Beginning Friday, Aug. 30, the new urgent care hours will be 8 a.m. to 4:30 p.m. seven days a week, excluding federal holidays.
“The change in operational hours supports modernized VA care in New Hampshire,” said Alfred Montoya Jr., director of the VAMC. “The new hours come with additional options for veterans to get the right care, in the right place, at the right time, and allow the medical center to apply resources where they will most positively impact veterans.”
The VAMC’s pharmacy and radiology departments will expand their hours to support implementation of the new urgent care hours.
Impacted VAMC staff will be provided alternative work opportunities. No full-time VAMC employees will be let go because of the new hours.